Built for the day something happens.
A member runs toward the street on an outing. An incident has to be in the AHCCCS QM Portal in two business days. The month-end binder has blank days. Caylo is the phone app that makes sure your program has the answer, on the phones your staff already carry.
Call in this order
- Guardian · (602) 555-0144
- Group home · (602) 555-0191
- Support coordinator · (602) 555-0177
What calms me
- Quiet corner and headphones
- Counting to ten with me
- Talking about the Suns
The day something happens
Three moments every director knows.
The outing
A member is in trouble on an outing and nobody on staff can say who to call. The binder is back at the program.
The incident clock
Since November 2025 a reportable incident goes into the AHCCCS QM Portal within two business days. Right now it is rebuilt from memory after the shift and typed in by hand.
The blank days
At month-end the binder has blank days and nobody remembers who worked them. Since July 2026 DDD’s Claims Audit recoups claim lines that lack the records behind them.
Works alongside what you already use.
Keep your system, or paper.
Who built it
Built by a DSP.
Built by Samuel Ajewole, a DSP who still works the floor at a DDD day program in Phoenix.
A DDD day program in Phoenix has asked to run it first.
Samuel Ajewole, Founder · hello@caylo.app
What Caylo does
On the phones your staff already carry.
Outing card
Saved on the phone that morningEach member’s contacts in calling order, numbers written out, one tap to call. Medical alerts and what calms them go on the outing instead of staying in the office, and it opens with no signal.
Incident Mode
Ready for the QM PortalWritten up right after, with the facts the QM Portal asks for and the two-business-day clock in view. Your Preparer checks and signs. Your Clinical Director approves. Caylo never submits.
Today’s notes for today’s members
Finished before pick-upMood, participation, behavior, goals, marks at arrival and departure, each one a tap. A missing note is flagged the same day, as a reminder to the DSP, not a report on them. Late entries say they are late.
Office review, sign-off and export
Directors see today’s notes and incidents in Caylo Office, sign off in order, and export a copy for the binder or the system you keep.
Incident Mode
Written up while it's fresh. Ready for the portal.
Caylo does not tell staff what to do in the moment — that is your clinical team’s call. It captures the facts the AHCCCS QM Portal asks for while they are still fresh. Your Preparer checks the filled form and signs. Caylo never submits.
- Times, member, staff and site are recorded as you go
- Fields match the portal; the 2-business-day clock stays in view
- Your Preparer checks and signs; your Clinical Director approves
- If it's sentinel, call DDD first. Caylo never places that call.
- Incident startedCaptured · 10:42 AM
- Condition before & after recordedBoth fields · 10:43 AM
- Program director notifiedDana R. · 10:44 AM
- Guardian notifiedName, title, time logged · 10:51 AM
- Narrative dictatedIn progress · timeline attached
Pilot
Request a pilot.
Tell us about your program. Samuel will be in touch to show Caylo on a phone and talk through a pilot with your staff.