These Terms apply to the caylo.app website (the “Site”), run by Caylo LLC (“Caylo,” “we”), a Phoenix, Arizona company. The Caylo phone app and the Office are covered by your program’s agreement with Caylo and the Caylo End-User License Agreement, not by these Terms. By using the Site you agree to them.
1. Who may use the Site
The Site is meant for adults and businesses in the United States, including day programs, their staff and people considering Caylo.
2. Use of the Site
You may read the Site, contact us and request a pilot. You may not scrape it, copy it for resale, break or test its security without our written permission, add harmful code, or use it to harm anyone or break the law. To report a security problem, see our Vulnerability Disclosure Policy.
3. Information on the Site
We describe Caylo as built with the safeguards HIPAA requires and designed to support a program’s own compliance work. That is not a certification and is not legal advice. The Site gives general information, and features, plans and prices may change. Only a signed agreement with Caylo creates a contract with us.
4. No member information on the Site
Do not send member names, health details or other protected health information through the Site’s forms, by email or by text message. Member information belongs inside Caylo, under a signed Business Associate Agreement.
5. Our property
The Caylo name, logo, wordmark, text, images and code on the Site belong to Caylo LLC or its licensors. You may link to the Site and quote short passages with credit. Anything else needs our written permission.
6. Your messages
If you send us a question, idea or feedback, we may use it to improve Caylo without owing you anything. We will not publish your name or program without your permission.
7. Links
The Site may link to other sites. We do not control them and are not responsible for them.
8. Disclaimers and limits
The Site is provided “as is” and “as available.” We do not promise it will always work or be free of errors. To the fullest extent the law allows, Caylo is not liable for indirect, incidental or consequential damages from using the Site, and its total liability for the Site is limited to $100. Nothing here limits liability that the law does not allow to be limited. Your program’s agreement with Caylo sets the terms for the Caylo app and the Office.
9. Privacy and cookies
Our Privacy Policy and Cookie Notice explain what we collect and why.
10. Changes and law
We may change these Terms by posting a new version here, and the date at the top shows the latest. Using the Site after that means you accept it. Arizona law governs these Terms, and courts in Maricopa County, Arizona, hear disputes about them.
11. Contact
Caylo LLC · Phoenix, Arizona · hello@caylo.app