Caylo LLC wants caylo.app, the Caylo app and the Office to work for everyone, including people who use assistive technology. Direct Support Professionals often work on a phone with one hand free. We design for that, and for people of every ability.
1. The standard we build to
We design and build to the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA. These are the guidelines the Americans with Disabilities Act and Section 504 are commonly measured against, and the Arizonans with Disabilities Act (A.R.S. § 41-1492 and following) applies in Arizona. Caylo is still growing, and we do not yet claim full conformance on every screen.
2. What that means
- Easy to see. Images that carry meaning have text alternatives. Text has strong contrast, and information never relies on color alone.
- Easy to use. The web works from a keyboard, and the phone app works with VoiceOver. Touch targets are large. Nothing flashes in a way that could cause seizures, and sessions give people enough time.
- Easy to understand. Plain language, predictable navigation, clear labels and helpful error messages.
- Works with your tools. Pages and screens are built to work with current assistive technology.
3. How we check
We check new screens for contrast, labels and touch-target size, test the main tasks at small phone sizes and with a keyboard, and fix barriers we find. We plan an outside accessibility review once Caylo is in daily use.
4. Tell us about a barrier
If something does not work for you, email hello@caylo.app. Tell us the page or screen, what you were trying to do, and what assistive technology you use. We reply within 5 business days and work with you to give you the information or access you need in another form.
5. If you are not satisfied
You may file a complaint with the U.S. Department of Justice, Civil Rights Division, Disability Rights Section, or with the Arizona Attorney General’s Civil Rights Division.